Returns & Exchanges
At Fienbymcaffeine, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items. If your new pieces don't fit your vibe perfectly, we've made the exchange and refund process as seamless as your morning brew.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing